We are committed to dispatching your order within 24 to 48 hours. However, please take into account that the production of our products and free delivery typically take an average of 10 to 20 business days. Our team is doing everything possible to get your order to you as quickly as possible, while ensuring the excellent quality of our items.

To track the progress of your order, please click on the ‘Order Tracking’ link located at the bottom of this page.

We deliver our products all over the world.

If your order includes several items, they may be shipped separately depending on stock availability and shipping locations. However, we ensure that all your packages reach you as soon as possible.

To change your delivery address, please go to the ‘Addresses’ section of the ‘My Account’ page.

We are pleased to inform you that delivery is completely free on our site !

If you encounter a problem with the delivery of your order, such as a lost, damaged, or destroyed package, we understand your concern. We are here to help you resolve the situation. Your satisfaction is our top priority, and we take full responsibility for ensuring the delivery of your order. We are committed to sending you a new package immediately and at our expense. Do not hesitate to contact us via the “Contact Us” page, and our team will immediately mobilize to meet your needs and resolve any issues related to delivery.

To get customer support, just send us a message via the ‘Contact Us’ page.

If you are not satisfied with the product you received, you have the option to return it within 14 days of receiving your order. Please ensure that the products are kept in their original condition, as they will be inspected upon arrival. The shipping costs associated with the return will be at your expense. To start the return process, please contact our customer service via the ‘Contact Us’ page. Please note that returns made after the legal withdrawal period of 14 days from the delivery date will not be eligible for a refund.